Frequently Asked Questions

At Silicone Baby World, we want to make your shopping experience as smooth as possible. Below are answers to some of the most commonly asked questions about our products, shipping, returns, and more.

1. What are silicone dolls made of?

Our dolls are crafted from high-quality, medical-grade silicone. This material is soft, durable, and highly realistic, mimicking the feel of real baby skin. It is also non-toxic, making it safe for collectors and children.

Our silicone dolls are designed with incredible attention to detail, featuring realistic skin tones, facial expressions, and body features. From tiny fingers and toes to lifelike eyes and hair, each doll is carefully crafted to resemble a real baby.

Yes! We offer custom options where you can select specific features like gender, skin tone, hair type, eye color, and more. You can place a custom order by contacting our customer service team at sales@siliconebabyworld.com

To keep your silicone doll in excellent condition:

  • Gently wipe the doll with a soft cloth and mild soap.
  • Avoid harsh chemicals or cleaning solutions.
  • Store the doll in a cool, dry place, away from direct sunlight.
  • Avoid extreme temperatures and ensure the doll is not exposed to sharp objects or rough surfaces.

Yes! Our dolls are made with non-toxic, high-quality silicone that is safe for children to handle. However, we recommend adult supervision for children under 3 years old due to small parts that may come with accessories.

We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We also accept payments through PayPal for added security and convenience.

Yes, we offer international shipping! Shipping costs and delivery times vary depending on your location. Please note that international customers may be responsible for additional customs duties or taxes.

  • Standard Shipping: 7-14 business days.
  • Express Shipping: 3-5 business days.
  • International Shipping: Typically 10-20 business days, depending on location.

Custom orders may take longer due to the additional time required for production.

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier’s website.
  • We accept returns on items in new, unused condition within 30 days of delivery. Please refer to our Shipping & Returns page for more details on how to initiate a return or exchange.
  • If you need to cancel or change your order, please contact us as soon as possible at sales@siliconebabyworld.com If the order has not yet been processed, we will do our best to accommodate your request. Custom orders cannot be canceled once production has begun.
  • If your doll arrives damaged or defective, please contact us immediately at [email address] with photos of the damage. We will arrange for a replacement or issue a refund based on your preference.
  • Yes! We offer gift cards for purchase, and we also provide gift-wrapping services upon request. Simply select the option at checkout or contact us for assistance.
  • If you have any further questions or need assistance, you can reach our customer service team via email at [email address] or through our Contact Us page.

We hope these FAQs answer your questions. If you have any additional inquiries, feel free to contact us – we’re here to help!

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